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1. CONNECTIONS INSIDE VANITY WILL NOT FIT.
a. Wall drain is either not 18" off finished floor and/ or wall drain is
not 12" off wall cabinet shelf.
b. If wall drain is too low, either cut opening in vanity floor to recess
reservoir or use shallow P-Trap or alternative PVC parts.
c. If wall drain is too high, shim the tank higher.
2. PUMP IS NOISY.
Under normal operation, the sound is no louder than an icemaker or
electric shaver.
To check if pump is failing, turn water on in sink for 2-3 minutes.
Flush toilet. Has noise level reduced?
YES Continue normal operations.
NO Possible pump failure.
3. PUMP RUNS TOO LONG, TOO SHORT OR INTERMITTENTLY.
This indicates a circuit board timer failure. Call for service. Contact
information found on front of guide.
4. TOILET BOWL WATER IS DISCOLORED OR CONTAINS BUBBLES.
Colored liquids, such as coffee or cola, poured down sink will transfer
to bowl. To clear, rinse water down drain and flush toilet. Don't pour
anything down drain except water. Heavy usage of hand
soaps/detergents can result in bubbles. Flush a few times to dilute
soaps.
5. REUSED WATER IS NOT FILLING TANK.
a. If system is unplugged, replug into wall outlet.
b. If switch on has failed, call for service.
c. If pump isn't running; flush toilet several times to allow pump to
prime, or call for service.
d. If hose is clogged, call for service.
DO NOT pour drain unclogging products down sink. These products
may damage system.
6. TOILET WILL NOT FLUSH.
a. Fresh water supply is off. Turn on supply.
7. TOILET TANK IS SLOW TO REFILL.
Pump is intended to provide effective reused water supply at a
distance of less than 25 feet with a 4-foot head pressure. As
distance exceeds 15 feet, fill takes longer.
8. WATER IS BACKING UP INTO THE SINK.
There's a clog in P-trap or waste line downstream from vanity tank.
DO NOT pour unclogging products down drain. These products may
damage system. Call plumber to clear obstruction.
9. THERE'S AN UNPLEASANT ODOR.
Chlorine tablets have dissolved and reservoir has grown odor-causing
bacteria.
a. Turn water on in sink and pour a capful of chlorine bleach down
drain to shock odor.
b. Replace tablets.
ANNUAL MAINTENANCE REQUIREMENTS
Replace Cleansing Tablets
Replace the cleansing tablets annually. Remove tablet dispenser cap,
insert three (3) 3" toilet bowl cleaner tablets with bleach and
resecure the dispenser cap.
Clean Filter Screen
The filter basket should be removed, rinsed and reinstalled annually.
The basket is secured in place under the lower cap. Remove the filter
access cap and pull the basket straight up from the Collection Tank.
After the screen has been rinsed of any residue. Replace cap and secure.
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