| Symptom |
Cause |
Solution |
| |
|
|
| Bubbles in toilet bowl |
Heavy usage of hand soaps
or detergents |
Make several flush cycles to dilute soaps
and reduce amount of bubbles |
| |
|
|
| Connections inside Vanity will not fit |
Wall drain is NOT 18" off
finished floor and/or wall
drain is NOT 12" off vanity
cabinet shelf |
Wall drain is not at normal plumbing code level.
If wall drain is too low, then alternatives may inc:
* cut opening in vanity floor to recess reservoir
* Use shallow P-trap or alternative PVC parts If wall drain is too high, then alternatives may inc:
* reverse P-trap
* Shim tank higher |
| |
|
|
FCU will not raise fill
valve to OFF position |
Brass not adjusted properly |
Brass weight is preinstalled to operate properly. Depending upon the fill valve used, there may be obstructions on the bottom of the fill valve that cause the FCU to snag. Moving brass weight may avoid interference |
| |
|
|
No 110V plug inside
Vanity cabinet |
Many bathrooms have 110V
plug above vanity cabinet |
Engage certified electrician to install 110V plug inside vanity cabinet |
| |
|
|
| Pump is noisy |
Normal pump operation
|
Pump is no louder than icemaker or electric shaver. Sound is different and requires getting used too |
| |
Pumping without water
|
When reservoir is dry, pumps labors as it sends air to toilet and noise level increases. Normal bathroom activities resolve noise level |
| |
Pump is failing |
Turn water on in sink for 2-3 minutes. Flush toilet.
Has noise level reduced?
YES. Continue normal operations
NO. Possible pump failure. Call for service |
| |
|
|
Pump runs too long, too
short, or intermittantly |
Circuit board timer failure |
Call for service |
| |
|
|
Pump runs too long or
too short for toilet size |
Pump timer is preset for
1.6 gallon gpf toilets |
Pump timer located on top of the reservoir may be adjusted to increase or decrease the length of pumping. Adjust the timer clockwise to increase the pump run time. Reverse this process to reduce run time. Move timer in ¼ turn increments. |
| |
|
|
Reused water in toilet
is ugly |
Unattractive liquid poured in
sink (ex. Coffee, cola) |
Rinse clear water down sink and flush toilet to flush unattractive liquid from system |
| |
|
|
Reused water is not
filling tank |
Electrical system has failed
A. Become unplugged
B. Switch on FCU failed
C. Pump isn't running
D. Hose is clogged
|
A. Replug transformer into wall outlet
B. Call for service
C. Call for service
D. Call for service. DO NOT pour drain unclogging products down sink May damage Aqus system
|
| |
|
|
| Toilet will not flush |
Fresh water supply is OFF |
Turn ON fresh water supply |
| |
|
|
| |
FCU is out of alignment and
is interfering with proper
toilet operation |
Remove toilet tank lid, flush toilet and observe operation. If FCU is interferring then remove Placement Tool from FCU and reposition FCU |
| |
|
|
Toilet does not have a
Fluidmaster 400A
fill valve |
Toilet is equipped with a
different fill valve
|
Aqus has been successfully tested and designed to function properly with a Fluidmaster 400A fill valve. Other similar style fill valves may be used in conjunction with the Aqus. We recommend replacing existing fill valve with Fluidmaster 400A |
| |
|
|
| Toilet does not have Tank |
Aqus was designed to work
exclusively with tank type
Toilets |
Aqus prevents cross contamination of the fresh water system and does not interfere with back flow prevention when used with tank type toilets Replace tankless toilet. |
| |
|
|
Toilet is dual flush or
pressure assist type
|
Aqus was designed to work
with gravity fed toilet tanks
where FCU can operate
Properly |
Replace dual flush or pressure assist toilet with gravity fed toilet |
| |
|
|
Unpleasant odor
|
Chlorine tablets have
dissolved and reservoir
has grown odor causing
Bacteria |
Step 1. Turn water on in sink and pour a capful of chlorine bleach down drain to shock odor
Step 2. Replace tablets |
| |
|
|
| |
P-Trap is dry |
Turn water on for 5 minutes to reprime P-trap |
| |
|
|
Time it takes to refill
toilet tank |
12 V DC Pump Perfomance
|
The pump is intended to provide an effective reused water supply at a distance of less than 25 ft with 4 ft head pressure. As distance exceeds 15 ft, the perfomance begins to Diminish and fill time takes longer |
| |
|
|
Water backing up
into sink |
Clog in P-trap or waste line |
Clog is downstream from reservoir. DO NOT pour unclogging products down drain. May damage Aqus system. Call plumber to clear obstruction
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